Where should I send my "Dig Deep" questions and answers?
You can send your "Dig Deep" questions and answers to [email protected].
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Courses
How do I access my courses?
Once enrolled, your courses will be available in your dashboard. Log in, navigate to “My Library,” and start learning at your own pace.
Can I access the courses at any time?
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Yes, our courses are available 24/7, allowing you to learn on your schedule from any device.
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Will I receive a certificate after completing a course?
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Some courses offer certificates upon completion. Check the course details to see if a certificate is included.Â
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Are there free courses available?
We offer a mix of free and paid courses. Visit the Courses section to explore our offerings.
Community
How do I become part of the energiCity community?
Joining the community is simple. Visit our Join our City page, select a membership plan, and follow the steps to connect with like-minded individuals.
What can I do in the community?
Our community offers discussion boards, exclusive content, live events, and direct access to Energi Empress Priya. It’s also a space to ask questions, share ideas, and support each other.
Are there rules I need to follow in the community?
Yes, we have community guidelines to ensure a respectful and productive environment. Please read our guidelines before participating.
Payments and Subscriptions
What payment methods are accepted?
We accept all major credit cards, PayPal, and other secure payment options as shown during checkout.
Is there a free trial or discounts available for the community?
From time to time, we offer promotional discounts. We are currently offering a discount for the first two months with promo code: UNLOCK111 (for Canadian Residents) and UNLOCK222 (for U.S. and International Residents)
How can I cancel my subscription?
You can cancel anytime from your account settings. Your access will continue until the end of your current billing period.
Technical Support
I forgot my password. How do I reset it?
Click the “Forgot Password” link on the login page, and follow the instructions to reset your password.
I'm experiencing technical issues. Who can help me?
Please contact our support team at support@energi.city or use the “Contact Us” form on our website for assistance.
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